Efficiency in KYC Processing

The Challenge

• Input applicant data manually into static systems

• Perform risk assessment calculations without automation support

• Conduct individual queries on global sanctions databases

• Collect, annotate, and archive screenshots as audit trail artifacts

The cumulative time expenditure per applicant approached 30 minutes, introducing significant process latency, variability in documentation standards, and a non-negligible risk of human error.

The client’s KYC protocol, essential to meeting regulatory and due diligence requirements, relied heavily on manual processes, resulting in prolonged processing times, increased labor costs, and limited scalability.

"Streamlining redundant activities and ensuring data integrity within regulatory frameworks were essential to improving operational throughput."

— Project Analysis

The Solution

• Technical Architecture:

  • Airtable – Configured as a relational data model and dynamic input interface

  • Make.com – Orchestrated all cross-platform integrations and process logic

  • Google Drive – Served as a structured storagefor generated compliance reports

  • DataForSEO SERP API – Enabled automated extraction and archival of search engine data for reputational due diligence

  • OpenSanctions API – Facilitated real-time sanctions screening across multiple jurisdictional datasets

The cumulative time expenditure per applicant approached 30 minutes, introducing significant process latency, variability in documentation standards, and a non-negligible risk of human error.

A modular, automated solution was designed using low-code platforms and publicly accessible APIs, offering a more agile and customizable alternative to traditional off-the-shelf KYC tools. Unlike standardized solutions, this implementation allowed seamless integration with the client's existing workflows, minimized unnecessary features, and provided full control over data handling and process transparency, all while maintaining regulatory compliance.

Operational Flow

1. Brokers initiate the process by submitting applicant data through a streamlined Airtable form, requiring only 4–7 minutes of input.

2. Upon submission, Make.com triggers automated workflows to:

   • Check global sanctions lists via OpenSanctions using the applicant's name and date of birth.

   • DataForSEO for capturing relevant search results and screenshots.

   • The collected data is automatically compiled into a professionally formatted PDF report and stored in a dedicated Google Drive folder.

3. The Airtable system is then updated with:

   • The sanctions check result (match or no match),

   • A calculated risk score based on predefined criteria,

   • Links to the captured screenshots for audit purposes.

The Result

• Time Efficiency Gains: KYC processing time reduced by approximately 75%, achieving sub-10-minute throughput per applicant

• Streamlined Alerts: Focused broker attention only on non-compliant or flagged cases

• Improved Audit Readiness: Structured storage and standardized documentation reduced audit preparation time

• Platform Scalability: The infrastructure supports future extensibility toward CRM capabilities and automated outbound communication

"The KYC automation is impressive, being able to preview results before generating a report and instantly access the file saves significant time. Using date of birth for matching helped me avoid reviewing irrelevant results, making the process faster and more accurate." — Client Feedback